Conflict Management (V-U)

• INTRODUCTION TO CONFLICT (V-U)
• DISPUTE RESOLUTION I (V-U)
• DISPUTE RESOLUTION II (V-U)
• PRECONCEPTIONS ABOUT CONFLICT I (V-U)
• PRECONCEPTIONS ABOUT CONFLICT II (V-U)
• CONFLICT DIAGNOSIS (V-U)
• RECURRENT THEMES IN CONFLICT DIAGNOSIS I (V-U)
• DESCRIBING THE CONFLICT I (V-U)
• DESCRIBING THE CONFLICT II (V-U)
• SOURCES AND CAUSES OF CONFLICT I (V-U)
• SOURCES AND CAUSES OF CONFLICT II (V-U)
• INTEREST ANALYSIS I (V-U)
• INTEREST ANALYSIS II (V-U)
• INTEREST ANALYSIS III (V-U)
• ASSESSING THE CHARACTER OF THE CONFLICT I (V-U)
• ASSESSING THE CHARACTER OF THE CONFLICT II (V-U)
• TRUST AND ITS SIGNIFICANCE I (V-U)
• TRUST AND ITS SIGNIFICANCE II (V-U)
• ASSESSING IMPEDIMENTS TO RESOLVE THE CONFLICT I (V-U)
• ASSESSING IMPEDIMENTS TO RESOLVE THE CONFLICT II (V-U)
• ASSESSING THE NEGOTIATING STYLE I (V-U)
• ASSESSING THE NEGOTIATING STYLE II (V-U)
• ASSESSING POWER AMONG DISPUTANTS I (V-U)
• ASSESSING POWER AMONG DISPUTANTS II (V-U)
• POWER, CONFLICT & BATNA (V-U)